Picnic Pops Frequently Asked Questions

What are the differences in the seating options?

  1. Lawn seating is on the grass hill.
  2. Chair seating is white plastic chairs in a reserved general admission area.
  3. Table seating is reserved seating at tables of 8 closest to the stage.

Are prices the same day of show?

No. Prices increase by $5 day of show.

What should I bring?

If you purchase lawn seating, we recommend either a picnic blanket or a lawn chair to sit on. Many guests bring food and drinks to enjoy the evening, although you may also purchase this on the grounds.

Can we bring food or alcoholic beverages on the grounds?

Yes! Food and alcoholic beverages are permitted. Alcohol bottles must be unopened. Glass containers are allowed.

Are there concessions on the grounds?

Yes. Cannonsburg Ski Area sells a variety of hot food and beverages, including alcohol. 

Is smoking allowed on the premises?
A designated smoking area will be available on-site.

Is parking available on-site? Is there a cost to park?

Yes, parking is available on-site. There is no cost to park unless you choose to purchase VIP parking in advance. 

How do I purchase VIP parking?

Click here to purchase.

Can I purchase tickets at the gate?

Yes, the box office will be open beginning at 5:30 pm on the day of show. 

How long are the concerts?

Picnic Pops concerts are typically just over 2 hours. This also includes a brief 15-minute intermission. 

Is there an ADA accessible area for the concert?

Yes, ADA accessible areas are available on the grounds.

Are pets allowed on the concert grounds?

Only service animals are allowed.

Can I bring a grill to the concert?

Grills will not be permitted on the grounds. 

If a concert is canceled, can I get a refund?

There will be no refunds. Rain exchanges can be made in the Symphony office. The Grand Rapids Symphony performs rain or shine, and cancels only in the case of dangerous weather. Concerts will be deemed complete if performed up to intermission. If a concert is cancelled due to weather prior to intermission, retain your ticket or ticket stub. The value of your ticket for a cancelled concert will be applicable toward the purchase of another concert (some restrictions apply). For more information, please refer to our Weather Policy.

Are the concerts appropriate for children?

Many of the concerts this summer are family-friendly and will feature a kid-friendly area that includes crafts and an instrument petting zoo. 

What time do the gates open?

Gates open at 5:45 pm.

Do you offer a discount for groups?

Groups discounts are available by contacting us at 616.454.9451 x 187. 

Are there public restrooms?

Port-a-Johns will be available on the concert grounds. 

Is there a restriction on the height of the chair I’m bringing?

While there is not a specific height restriction for lawn chairs, we do ask that you be courteous to those around you when selecting a chair. Additionally, once the program begins, all shade umbrellas will need to be taken down as not to obstruct the view of other patrons. 

What happens if it rains?

In the event of rain, the Grand Rapids Symphony will still perform, unless in cases of dangerous weather. We encourage our patrons to check weather reports for the day and plan accordingly.

What if I can’t make it to the concert I bought tickets to?

A ticket purchased as part of a 3-concert series may be exchanged for the other evening of that same concert. Single tickets are not exchangeable.

How late is the box office open? 

The Cannonsburg box office will be open until end of intermission.

Can I get in for free after intermission?

No. All patrons must have a ticket.

Is anything included with table seating?

Table seating includes a great view of the concert and exclusive access to the VIP restrooms.

How do I get picked up from my car in a golf cart if I am immobile?

Those with mobility concerns may park in the Handicapped Parking Area with a handicapped sticker/tag on the vehicle. There will be golf carts available to transport to and from the grounds at this location.