We are excited to welcome you back to LIVE performances of the Grand Rapids Symphony! We care very much about the health and safety of our patrons, orchestra musicians, staff, and guest artists. We have taken strides to carefully plan for a safe and healthy environment for everyone to be able to experience live music in the DeVos Performance Hall.
In preparation for our season, we have updated our policies and attendance requirements as follows:
♦ Audience members 12 years of age or older will be required to show proof of fully vaccinated status. The last dose of the vaccine must have been administered at least 14 days before concert admission. We do accept pictures of the vaccination card on your mobile phone.
♦ In the absence of such proof of vaccination, a negative COVID-19 test administered within 48 hours of concert attendance is required. We do accept at-home test results.
♦ Masks covering mouth and nose are required to all audience members (of all ages) while in the premises and during performances.
♦ The DeVos Performance Hall doors will open two hours before the start of all concerts to allow you ample time to get past vaccine, test, and security checkpoints, as well as will call and ticketing.
The DeVos Performance Hall is following federal, state and city health and safety guidelines. New measures include an HVAC system upgrade with bipolar ionization equipment, optimal MERV-rating filters installation, and enhanced cleaning procedures. Coat check is currently unavailable. Backpacks, large bags, suitcases, and purses are not allowed—small clutches are allowed. Drinking fountains not operational. For more information about DeVos Performance Hall requirements, please go to devosperformancehall.com/p/visit/faqs
Given the evolving nature of COVID-19 trends, we will continue to closely monitor CDC guidance throughout the season. Policy and procedure changes will be communicated in a timely and transparent way. For more detail about health and safety guidelines, please visit GRSymphony.org/safety.
Please note: To give you peace of mind when purchasing concert tickets in advance, we are suspending our usual refund policies effective now until May 31, 2022, and will allow refunds of any tickets up until 24 hours before your scheduled performance.